Sick puppies

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Fido를 사용하고 있는데, 일시정지해야 할 일이 생겼다.

Fido 라이브 챗으로 상담하니, suspension 이라고 있단다. 


1년에 2번 설정 가능하고, 최대 12개월 설정 가능 그리고 한달에 7불(텍스 불포함) 

우선 나는 6개월 설정했는데, 텍스포함해서 47.46불.


아래는 상담원이 안내한 suspension 내용.


- Your monthly charges will be waived and you’ll only have to pay $7 + taxes/month. This fee is non-discountable and non-refundable.

- The suspension will start on your billing cycle's end date and usage that’s not yet billed will show on the next bill along with a full month of suspension ($7) + 1 day (approx. $0.23) + taxes.

- During your suspension, calls, texts and data will be disabled, but calls to 911 will be allowed.

- This suspension is offered once every 12 months for 2-12 consecutive months.

- Your balance needs to be brought down to $0 and you’d need to make an advance payment to cover the fees for the suspension period or you can set up pre-authorized payments by credit card or via checking account.

- You’re responsible for deactivating any 3rd party apps / premium content before the suspension, and reactivating them when you return.

- If you have any restrictions or roaming option on your line, they’ll be removed and you’ll need to call back if you want the blocks to be added again.

- If you need the service to be restored before the end date, you can contact us by phone or chat.

- you have to pay the suspension fees ($7 X number of months) in advance or setup pre-authorized payments.



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